Support

Email [email protected]. Please include your iOS version and what you were doing. Do not send backup files by email unless we ask: they contain your customer and business data in readable form.

Common questions

Do I need an account?

No. SiteReporta has no accounts and no sign-in.

Where is my data?

Only on your device. There is no cloud sync, so a new or lost phone means starting empty unless you exported a backup. Use Settings > Backup and restore to export a file and save it to Files, iCloud Drive or another place you control.

Are backups encrypted?

No. A backup file is readable by anyone who has it. Restoring a backup replaces all data currently in the app (the app first keeps a safety copy of the current data, and checks the backup before changing anything).

How do I restore my Pro purchase?

Open Settings > SiteReporta Pro and tap Restore Purchases, signed in with the Apple Account used to buy it. Purchases are handled by Apple.

What happens to my documents without Pro?

Nothing is locked. The free version limits only creating new clients, estimates and catalog items beyond 2, 3 and 15. You can still view, edit, export and back up everything.

A PDF will not create.

The app tells you what is missing, usually the business name in Settings > Business profile, a customer name, or at least one line item.

Which languages are supported?

The app is available in 30 languages, including right-to-left Arabic and Hebrew, and uses the language of your iPhone or iPad.

Does it handle taxes and payments?

It calculates tax added on top of prices or included in prices, per line or per document. It does not support compound taxes, payments or an invoice paid status, and it does not certify that documents meet any country's rules.